Page updated: September 9, 2019
Usability evaluations are used to gain feedback about how interactive systems are used and perceived with the goal of improving the quality of the interactive design. Such evaluations result in a set of usability problems. In the past Wixon has argued that the focus of research on usability evaluations abilities to identify usability problems overshadows “…that problems should be fixed and not just found” . In practical usability engineering feedback is only useful if it cost effectively leads to design changes, also known as downstream utility. Research has shown positive results both when providing developers with redesign proposals, and when actively involving software developers in the redesign process. Through facilitation and lecturing in interaction design provided by usability specialists, we wanted to further explorer potential advantages of actively involving developers in a collaborative redesign process.
Bornoe, N., Billestrup, J., Andersen, J. L., Stage, J., & Bruun, A. (2014, October). Redesign workshop: involving software developers actively in usability engineering. In Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational (pp. 1113-1118). ACM.