A semi-structured interview is a research method to gather qualitative data through conversations or interviews. It falls between structured interviews which follow a rigid set of predefined questions, and unstructured interviews which are more open-ended informal conversations between an interviewer and interviewee, lacking a predetermined set of questions or format. In a semi-structured interview: Overall, […]
Category: UX Design
Usability problem severity ratings are a way to categorize and prioritize issues or problems identified during usability testing or user experience evaluations. These ratings help the design and development teams understand the impact of usability issues on the overall user experience and prioritize them for resolution. Usability testing often reveals a myriad of issues, from […]
When designing and developing new technologies, it is vital to consider not only the technical aspects but also the human aspects. The People, Activities, Context, and Technology (PACT) analysis comes in here. David Benyon prosed the PACT analysis as a framework to understand how people interact with technology in various contexts when designing and evaluating […]
What is guerrilla usability? Guerrilla usability is an approach to formative usability testing that emphasizes speed, low cost, and flexibility. It involves conducting quick and informal usability tests in the field or with a small group of participants, often using existing technology and resources. The approach is not a substitute for other usability evaluation methods […]
Introduction In this study, presented at the OzCHI 2015 conference, we investigated opportunities for training developers and using them as a resource in the day-to-day working practice to conduct simple usability evaluations. This study is part of a larger research project about including software developers in usability and user experience activities. The goals are to: […]
Yesterday, I stumbled across what is probably one of the simplest to use static web hosting services I have encountered so far. The service is called Tiiny Host and is a simple, free, and semi-anonymous temporary static website host. The service offers the possibility to publish tiny static websites that will remain online for up […]
Back in 2014, I published this study together with a co-author. To make it more accessible, I have written the following summary highlighting the essential findings and implications of the study. In the paper, we presented an explorative study about how usability engineering is conducted and understood in practice. Our research question was: “How do […]
Together with co-author Jan Stage we got a short paper accepted at the conference INTERACT 2017. Abstract The essence of usability evaluations is to produce feedback that supports the downstream utility so the interaction design can be improved and problems can be fixed. In practice, software development organizations experience several obstacles for conducting usability engineering. […]
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A few words about selling UX
A while ago I attended a seminar for practitioners about the differences and similarities between usability and UX and not least the problems of understanding, separating, and combining the two into something specific. During this seminar, a problem discussed among the practitioners was how to sell UX. There are a number of challenges when presenting […]
At my organization, Aalborg University, it is a requirement to change the campus account password once every 90 days, a security imitative implemented last year. This is a widespread security policy used in many organizations, but also a policy whose significance has been questioned for more than a decade. I have very mixed feelings about this […]